You are here:
FAQs
Frequently Asked Questions
Why use a broker instead of going direct to an insurer?
We provide expert, independent advice, access to specialist markets, and personal support throughout the policy lifecycle.
How do you determine which insurer to use?
We compare products from a range of trusted insurers to find the best match for your specific needs.
How are you paid for your services?
We’re typically paid via commission from insurers, though we’ll always be transparent about fees or charges.
What should I do if I need to make a claim?
Contact us directly — we’ll guide you through the process, handle communications with the insurer, and advocate on your behalf.
How often should I review my insurance cover?
We recommend annual reviews, or sooner if your circumstances or assets change significantly.
Can I switch my policies mid-term?
Yes, though it depends on the terms of your current policy. We’ll help assess whether it’s beneficial to switch.